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Documentation

Comprehensive guides, API references, and code examples to get you started.

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Discord Community

Join our Discord to chat with the team and other developers building on Solana.

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Email Support

For account issues or private inquiries, reach out to our support team directly.

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Frequently Asked Questions

Quick answers to common questions

Billing & Plans

How does the credit system work?
Credits are consumed based on the complexity of your API requests. Simple queries cost fewer credits, while complex historical lookups cost more. Your monthly credit allocation resets at the start of each billing cycle.
Can I upgrade or downgrade my plan?
Yes! You can change your plan at any time from your dashboard. Upgrades take effect immediately, and downgrades take effect at the start of your next billing cycle.
What happens if I exceed my credit limit?
When you reach your credit limit, API requests will return a 429 error until your credits reset or you upgrade your plan. We'll send you notifications at 80% and 100% usage.
Do unused credits roll over?
No, unused credits do not roll over to the next month. Each billing cycle starts fresh with your plan's allocated credits.

API & Integration

Is the API compatible with existing Solana RPC clients?
Yes! Our API follows the Solana RPC specification, so you can use existing clients like @solana/web3.js with minimal changes. Just point to our endpoint and add your API key.
What's the rate limit for API requests?
Rate limits depend on your plan. Free tier gets 10 requests/second, Dev gets 50 req/s, Pro gets 200 req/s, and Enterprise gets custom limits. See our pricing page for details.
How far back does historical data go?
We have complete transaction history going back 4+ years to Solana's genesis. You can query any transaction that ever occurred on mainnet.
Do you support testnet and devnet?
Currently we only support mainnet. Testnet and devnet support is on our roadmap for Q2 2026.

Account & Security

How do I rotate my API key?
Go to your project settings in the dashboard, click on API Keys, and create a new key. You can then revoke the old key once you've updated your applications.
Can I have multiple API keys?
Yes, you can create multiple API keys per project. This is useful for separating development, staging, and production environments.
How do I delete my account?
You can delete your account from Settings > Profile. This will soft-delete your data, which is retained for 30 days before permanent deletion in case you change your mind.

Technical

What encoding formats do you support?
We support JSON encoding (human-readable) and RowBinary encoding (compact, for high-throughput applications). Specify your preference in the request.
What's the maximum response size?
Individual responses are limited to 10MB. For larger datasets, use pagination with the 'limit' and cursor parameters.
Do you have SDKs available?
Yes! We offer official TypeScript and Python SDKs. Check our documentation for installation instructions and examples.

Still have questions?

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